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key delivery information during valentines
- No address changes are possible once the order is submitted.
- No special delivery times can be requested.
- Special delivery requests cannot be made during Valentine's day periods.>
- Valentine's period is from Feb 1st - 15th Feb, during this period these delivery terms will apply.
What if no one is going to be home? If your recipient is not going to be there when we deliver, you must tell us where we should leave their gift (front/back of the house or with reception/neighbor). Please be aware that if the courier finds no safe place to leave the order, in the instance of city locations, we will attempt to redeliver the following day. In the instance of a regional location, it will be taken to your local post office for collection.
An unsafe delivery might be if there is no sheltered place to leave the roses, or if there is no access to the building, apartments or condominium.
Delivery to offices: Please be aware that we cannot be responsible for orders left with the mailroom or reception after they are delivered. All deliveries will be left at the reception unless you request for us to call the recipient. In the event the recipient does not answer the call, the roses will automatically be left at the reception counter or mail room.