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Care
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Delivery Info
Delivery Info
IMPORTANT
We partnered up with Australia Post/StarTrack to have your items delivered to your homes safely.
While we do deliver to schools, we recommend that you send to a residential or business address to ensure your recipient receives their order.
As most schools end the day at 3pm, delivery to a home address will reach your recipient on the day.
If the recipient is not home, our courier partner's driver will leave your the order outside the house where they deem safe.
If there is no safe place to leave the items, they will be taken back to base and redelivered the following business day.
If you're looking to have an order delivered to a hospital, please click here.
ETA is not available. Instructions to track your order can be found in your order confirmation email that's automatically sent once the order has been placed.
Delivery timing cannot be changed within the advised delivery window.
All cut-off times mentioned are in local time.
SYDNEY
Order by 10:30 am for same day afternoon delivery, Mon - Fri
Order by 3:30 pm for same day afternoon-evening delivery, Mon - Fri
Order by 10:00 am Saturday for same day delivery
Order by 2:00 pm Saturday for next day Sunday delivery
Express shipping available until 3pm
NEWCASTLE
Order by 1:30 pm for same day afternoon delivery, Mon - Fri
WOLLONGONG
Order by 1:30 pm for same day afternoon delivery, Mon - Fri
Order by 10am Saturday for same day delivery
PERTH
Order by 12:30 pm for same day afternoon delivery, Mon - Fri
Order by 10:00 am Saturday for same day delivery
MELBOURNE
Order by 9:30 am for same day afternoon delivery, Mon - Fri
Order by 2:00 pm for same day afternoon-evening delivery
BRISBANE
Order by 10:15 am for same day afternoon delivery, Mon - Sat
Order by 2:15 pm for same day afternoon-evening delivery, Mon - Fri
Priority shipping available until 1pm
SUNSHINE COAST & GOLD COAST
Order by 10 am for same day afternoon delivery, Mon - Fri
ADELAIDE
Order by 1 pm for same day delivery, Mon - Fri
Order by 11:30 am Saturday for same day delivery
CENTRAL COAST, OUTER BRISBANE, IPSWICH, MORETON BAY, AND TOOWOOMBA
Order by 2:30 pm between Mon - Wed to have your order delivered from Tue - Thu
For more information, visit our 'Where We Deliver' page.